We want you to be completely happy with your purchase; Nancy Rose Performance will gladly accept returns on unworn, unwashed, unaltered merchandise with the original tags attached. Returns and exchanges are accepted solely within thirty (30) days of receipt of your order. We are unable to accept returns on any sale items. All sale items are final sale. Shipping fees are non-refundable. Please allow two (2) weeks for the processing of your return. Returns will be credited back in the manner of the original form of payment. Exchanges will be processed upon receipt.
All sale items are Final Sale, nonrefundable, nonexchangeable or otherwise determined by Nancy Rose Performance in its sole discretion.
We guarantee our product to be free of manufacturing defects. We will accept any defective product for a return or exchange. In the event of a manufacturing defect, you can return the product within thirty (30) days from the date of purchase. We exclusively reserve the right to determine if the product has a manufacturing defect.
Please see your account for recent order numbers which are required for the return. Please note -- for orders placed between 3/17/2018 and 4/17/2018 -- we switched systems which may have resulted in your order number changing.
If you have any questions about processing your return please email us at firstname.lastname@example.org or call 212.869.2325, Mon-Fri, 9AM-5PM est.